feat: launch integrated open support hub by accesswatch · Pull Request #194 · Community-Access/git-going-with-github

accesswatch · 2026-05-09T18:08:44Z

What this delivers

This PR launches and integrates a dedicated, open support channel for learners and alumni:

Created and seeded support repository: https://github.com/Community-Access/git-going-open-support
Added facilitator support governance playbook: admin/SUPPORT_HUB_OPERATIONS.md
Routed registration support messaging to Support Hub issues/discussions
Added Support Hub links across learner and facilitator documentation
Added go-live gates so support hub readiness is part of release criteria

Strategic outcome

Support traffic is now separated from curriculum maintenance traffic, with a clear default destination for post-workshop help.

Integration points updated

Registration workflow comments
Registration issue form/help links
Main README support routing
Facilitator guide post-workshop operations
Classroom deployment and teardown guidance
Go-live QA release gate and source-of-truth table
Next steps chapter for learners

Support repository seeded

Community-Access/git-going-open-support now includes:

README.md
CONTRIBUTING.md
Issue templates (support-question.yml, setup-help.yml)
Issue template config
Issues and Discussions enabled

- Added captions or descriptions above every markdown table in documentation and guides for accessibility compliance - Follows WCAG and markdown accessibility best practices

- Created and provisioned Community-Access/git-going-open-support as public support channel - Added support hub operations playbook for facilitators - Routed registration pages, workflow comments, and issue templates to support hub - Integrated support hub references into README, go-live gates, facilitator guide, classroom guide, and next steps

github-actions · 2026-05-09T18:09:01Z

Learning Room Validation Report

Great work. Your changes look good.

Resources

github-actions · 2026-05-09T18:09:01Z

Hi! I am Aria. Here is my review of your pull request:

Report Status

Validation Needs Attention [ACTION REQUIRED]

Required Checks

Issue Reference
PR should reference the issue it addresses (e.g., "Closes #12")
Add "Closes #XX" to your PR description to automatically close the issue when merged. Learn more: docs/04-working-with-issues.md
PR Description
File Location
Changes should be in learning-room/ directory only
Student contributions should modify files in learning-room/docs/ only. Other directories are workshop infrastructure.

Suggestions for Improvement

These are optional but will make your contribution even better:

Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.

Accessibility Analysis

Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/DEPLOYMENT_VALIDATION.md (line 277)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "read more" link text. Screen reader users can't tell where the link goes.
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../../facilitator/FACILITATOR_GUIDE.md
learning-room/.github/IMPLEMENTATION_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 145)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 170)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 188)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 334)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "click here" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Non-Descriptive Link Text
Found 2 instance(s) of "link" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Missing Image Alt Text
Images must have descriptive alt text for screen reader users.
learning-room/.github/STUDENT_GUIDE.md
Fix: Add descriptive alt text:
Broken Link
Link points to non-existent file: image.jpg
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdnown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.

Learning Resources

Based on your changes, these guides might help:

Automated validation by Learning Room Bot. Aria generated this review. Last updated: 2026-05-09T18:09:01.238Z
Questions? Check PR Guidelines or mention @Facilitator

github-actions · 2026-05-09T18:09:02Z

- Added reset script to rebuild support environment from scratch - Expanded E2E QA and go-live docs to validate support hub readiness - Propagated support hub links and onboarding across core docs and qa-bundle mirrors - Embedded support hub guidance in podcast scripts and transcript assets without audio regeneration - Rebuilt HTML documentation outputs to sync generated artifacts

github-actions · 2026-05-09T18:27:00Z

Learning Room Validation Report

Great work. Your changes look good.

Resources

github-actions · 2026-05-09T18:27:01Z

Hi! I am Aria. Here is my review of your pull request:

Report Status

Validation Needs Attention [ACTION REQUIRED]

Required Checks

Issue Reference
PR should reference the issue it addresses (e.g., "Closes #12")
Add "Closes #XX" to your PR description to automatically close the issue when merged. Learn more: docs/04-working-with-issues.md
PR Description
File Location
Changes should be in learning-room/ directory only
Student contributions should modify files in learning-room/docs/ only. Other directories are workshop infrastructure.

Suggestions for Improvement

These are optional but will make your contribution even better:

Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.

Accessibility Analysis

Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/DEPLOYMENT_VALIDATION.md (line 277)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "read more" link text. Screen reader users can't tell where the link goes.
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../../facilitator/FACILITATOR_GUIDE.md
learning-room/.github/IMPLEMENTATION_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 145)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 170)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 188)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 334)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "click here" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Non-Descriptive Link Text
Found 2 instance(s) of "link" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Missing Image Alt Text
Images must have descriptive alt text for screen reader users.
learning-room/.github/STUDENT_GUIDE.md
Fix: Add descriptive alt text:
Broken Link
Link points to non-existent file: image.jpg
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdnown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.

Learning Resources

Based on your changes, these guides might help:

Automated validation by Learning Room Bot. Aria generated this review. Last updated: 2026-05-09T18:27:00.554Z
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- Replaced user-facing 'GLOW Accessibility Toolkit' phrasing with 'GLOW' across docs and web templates - Cleaned residual 'the toolkit/this toolkit' wording in public copy - Updated About, Changelog, User Guide, announcement, FAQ, consent, privacy, and related release docs - Added 6.0.0 release artifacts (release notes + combined announcement markdown/html) - Preserved third-party product names where required (for example VS Code Agent Toolkit)

This reverts commit 6eeff35.

github-actions · 2026-05-09T21:24:29Z

Hi! I am Aria. Here is my review of your pull request:

Report Status

Validation Needs Attention [ACTION REQUIRED]

Required Checks

Issue Reference
PR should reference the issue it addresses (e.g., "Closes #12")
Add "Closes #XX" to your PR description to automatically close the issue when merged. Learn more: docs/04-working-with-issues.md
PR Description
File Location
Changes should be in learning-room/ directory only
Student contributions should modify files in learning-room/docs/ only. Other directories are workshop infrastructure.

Suggestions for Improvement

These are optional but will make your contribution even better:

Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.

Accessibility Analysis

Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/DEPLOYMENT_VALIDATION.md (line 277)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "read more" link text. Screen reader users can't tell where the link goes.
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../../facilitator/FACILITATOR_GUIDE.md
learning-room/.github/IMPLEMENTATION_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 145)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 170)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 188)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 334)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "click here" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Non-Descriptive Link Text
Found 2 instance(s) of "link" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Missing Image Alt Text
Images must have descriptive alt text for screen reader users.
learning-room/.github/STUDENT_GUIDE.md
Fix: Add descriptive alt text:
Broken Link
Link points to non-existent file: image.jpg
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdnown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.

Learning Resources

Based on your changes, these guides might help:

Automated validation by Learning Room Bot. Aria generated this review. Last updated: 2026-05-09T21:24:29.330Z
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github-actions · 2026-05-09T21:24:33Z

Learning Room Validation Report

Great work. Your changes look good.

Resources

github-actions · 2026-05-10T01:44:07Z

Hi! I am Aria. Here is my review of your pull request:

Report Status

Validation Needs Attention [ACTION REQUIRED]

Required Checks

Issue Reference
PR should reference the issue it addresses (e.g., "Closes #12")
Add "Closes #XX" to your PR description to automatically close the issue when merged. Learn more: docs/04-working-with-issues.md
PR Description
File Location
Changes should be in learning-room/ directory only
Student contributions should modify files in learning-room/docs/ only. Other directories are workshop infrastructure.

Suggestions for Improvement

These are optional but will make your contribution even better:

Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Good use of code blocks for examples
Code blocks help both sighted and non-sighted users understand technical content.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.
Tables include proper headers
Screen readers announce table headers, helping users navigate data.

Accessibility Analysis

Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/DEPLOYMENT_VALIDATION.md (line 277)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "read more" link text. Screen reader users can't tell where the link goes.
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: link
learning-room/.github/FACILITATOR_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../../facilitator/FACILITATOR_GUIDE.md
learning-room/.github/IMPLEMENTATION_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 145)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 170)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 188)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Heading Hierarchy Skip
Heading jumps from H1 to H3. This breaks screen reader navigation.
learning-room/.github/SETUP_AND_MAINTENANCE.md (line 334)
Fix: Change "H3" to "H2" or add intermediate heading levels.
Non-Descriptive Link Text
Found 1 instance(s) of "click here" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Non-Descriptive Link Text
Found 2 instance(s) of "link" link text. Screen reader users can't tell where the link goes.
learning-room/.github/STUDENT_GUIDE.md
Fix: Replace with descriptive text like "View keyboard shortcuts guide" or "Download the setup instructions".
Missing Image Alt Text
Images must have descriptive alt text for screen reader users.
learning-room/.github/STUDENT_GUIDE.md
Fix: Add descriptive alt text:
Broken Link
Link points to non-existent file: image.jpg
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdnown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.
Broken Link
Link points to non-existent file: ../docs/markdown-guide.md
learning-room/.github/STUDENT_GUIDE.md
Fix: Verify the file path is correct or check if the file exists.

Learning Resources

Based on your changes, these guides might help:

Automated validation by Learning Room Bot. Aria generated this review. Last updated: 2026-05-10T01:44:06.981Z
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github-actions · 2026-05-10T01:44:09Z

Learning Room Validation Report

Great work. Your changes look good.

Resources

github-actions · 2026-05-10T01:52:37Z

Progress Update

Great work, @accesswatch!

Current Level: Explorer
Merged PRs: 12
Next Level: Contributor (NaN more merged PRs)

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GitHub Workshop Bot added 2 commits May 9, 2026 10:45

fix: add accessible captions to all markdown tables

ba2de93

- Added captions or descriptions above every markdown table in documentation and guides for accessibility compliance - Follows WCAG and markdown accessibility best practices

Copilot AI review requested due to automatic review settings May 9, 2026 18:08

accesswatch requested a review from taylorarndt as a code owner May 9, 2026 18:08

github-actions Bot added accessibility documentation Improvements or additions to documentation needs-work labels May 9, 2026

Copilot started reviewing on behalf of accesswatch May 9, 2026 18:09 View session

Copilot AI reviewed May 9, 2026

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GitHub Workshop Bot added 3 commits May 9, 2026 14:21

Revert "chore: simplify product branding to GLOW"

28c7812

This reverts commit 6eeff35.

chore: remove stray msg.txt from revert

3e19dce

chore: migrate support links to Community-Access/support

87d1147

accesswatch merged commit a44831b into main May 10, 2026
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accesswatch deleted the feat/support-hub-integration branch May 10, 2026 01:52

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feat: launch integrated open support hub#194

feat: launch integrated open support hub#194
accesswatch merged 7 commits into
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accesswatch commented May 9, 2026

What this delivers

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